Is your clothing made with sustainability in mind?

Yes. We work in small production runs so we only make what is actually worn, and we choose breathable, long-lasting fabrics over fast-fashion materials. A piece that stays in your wardrobe for years is the most sustainable piece there is.

What if I'm unsure about sizing?

Check the size chart on the product page for exact measurements. Still in doubt? Email us at info@lucyandkate.com with your usual size and height, and we will happily advise you before you order.

How can I return my order?

You can return any item within 30 days of receiving it, as long as it is unworn and in its original condition with the tags attached. Simply email us at info@lucyandkate.com with your order number and we will send you the return address and instructions.

How can I track my order?

Orders are processed within 1 to 3 working days. As soon as your order ships, you receive an email with your tracking number, so you can follow your parcel every step of the way. Delivery usually takes 5 to 10 working days.

Is my payment secure?

Absolutely. All payments are processed through Shopify's secure, SSL-encrypted checkout. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna, and we never store your card details.